AI Search Platform Constructor Reports 82% Customer Growth

Constructor, an AI-powered eCommerce search and product discovery platform, reported 82% customer growth for the financial year ending January 31, 2026, alongside 322 billion product discovery interactions processed annually. The results signal broad adoption of AI-native search infrastructure among major global retailers.

Record Metrics Mark Shift From Pilots to Production

Constructor processed the equivalent of over 10,000 personalized shopping experiences per second during FY26, representing a 266% increase in interactions over two years. The company also reported 96% gross revenue retention, indicating that retailers who adopt the platform continue using it at a high rate.

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Revenue in EMEA grew 116% year-on-year. Headcount expanded 45% across North America, EMEA, Latin America, and Asia Pacific. Retail clients include Sephora, Under Armour, and Petco, spanning apparel, cosmetics, grocery, and B2B distribution.

CEO Eli Finkelshteyn said AI must deliver beyond demonstrations. "As retailers look to deliver experiences that are truly compelling to each shopper, AI has to do more than demo well. It has to understand intent and drive clear, measurable outcomes," Finkelshteyn said.

AI Agents Deliver Hard Conversion Numbers

Constructor's AI Product Insights Agent, deployed on product detail pages, produced a 52% increase in add-to-cart rates and a 56% increase in purchase rates. The company's AI Shopping Agent, which supports natural-language queries, delivered a 10% increase in website revenue and conversion rates twice the baseline.

The company also launched a Retail Media Suite applying its ranking technology to sponsored product placements. Customers reported seven-figure gains in onsite advertising revenue at margins exceeding 90%, while maintaining organic search performance.

Constructor was ranked the number 10 most innovative retail company globally by Fast Company and appeared in the 2025 Gartner Magic Quadrant for Search and Product Discovery, alongside Forrester and IDC assessments.

Asia Pacific Context Amplifies Relevance of Results

The platform's expansion into Asia Pacific comes as regional consumer behavior creates strong conditions for AI-powered discovery tools. Over 90% of shoppers in Southeast Asia report trusting AI for relevant product recommendations on a weekly basis.

Consumers in the region discover products primarily through marketplaces (57%), social media (50%), and search (40%), according to regional research. Conversational AI deployments across APAC retail are delivering 15 to 25% conversion lifts, figures that align closely with Constructor's reported outcomes.

AI referrals to eCommerce platforms grew 109% in 2025. Generative AI is projected to influence over US$595 billion in eCommerce by 2028, according to research cited by Accenture and Euromonitor.

Research Base and Company Background

Constructor's FY26 findings are supported by analysis of 609 million searches responsible for US$9.8 billion in revenue, alongside a State of eCommerce survey covering more than 1,500 shoppers conducted with Shopify across the US, UK, and Germany.

The company has expanded its platform beyond traditional keyword search to include intent-based and conversational shopping interfaces. Constructor describes this shift as "agentic" AI, referring to tools that interpret shopper intent rather than match exact search terms.

Constructor's headcount and revenue expansion into Asia Pacific positions the company for deeper engagement with regional retailers navigating a product discovery landscape increasingly shaped by AI-driven interfaces.