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Why Retailers Are Turning Friction Points Into Revenue Drivers
Lotus's turns abandoned shopping carts into a loyalty goldmine with RFID rewards. CMOs: convert pre-store friction into basket-building opportunities.
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Lotus's turns abandoned shopping carts into a loyalty goldmine with RFID rewards. CMOs: convert pre-store friction into basket-building opportunities.
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TBWA Hong Kong names dual Creative Partners to lead creative department. Co-leadership models are reshaping agency structures across Hong Kong's holding company networks.
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Indonesia's design tool adoption is outpacing Western markets, signaling a shift in how Asian enterprises build brand infrastructure. CMOs must adapt localization strategies accordingly.
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SHAREit transformed from file-sharing app to 2.4B-user ad network, now competing directly with Google and Meta in emerging markets. CMOs must understand this alternative inventory source.
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Webinar platform choice is now core marketing infrastructure in APAC. Here's how to pick the right one for your pipeline.
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Meta's retail media playbook is coming to APAC. Zitcha hired two former Meta executives to capture share of the region's $97.8B retail media market.
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Australia's AI platforms face A$49.5M fines for failing age-gating by March 2026. With 60% unprepared, CMOs must prepare for regional compliance costs and potential service restrictions.
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Vinyl Group snaps up Val Morgan Digital for US$10.5M, consolidating premium content licenses across ANZ to challenge Nine Entertainment and News Corp.
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Telstra revives its viral "Wherever We Go" campaign with new characters, building on 27M TikTok views. CMOs: proven franchises drive memorability and earned media at lower spend.
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Using "Lunar New Year" instead of "Chinese New Year" cost G-Dragon revenue in his largest market. CMOs must audit terminology choices before they trigger boycotts.
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Cathay Pacific suspended Middle East flights within hours of geopolitical escalation, setting a crisis communication benchmark for Asia-Pacific airlines. Speed and clarity became competitive advantages.
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Nestlé's market-by-market restructuring exposes how APAC communications fragmentation can amplify layoff messaging risks. CMOs must coordinate regional narratives before inconsistent employee and media messaging damages brand equity.